Section 1
Q 2,5,8,10,12
Select the choice which best completes the statement, or answers the question, by clicking on the corresponding letter.
Who stated that ‘Management is a social process… the process consists of… planning, control, coordination and motivation’?
- Fayol (1916)
- Koontz and O’Donnell (1984)
- Brech (1957)
- Peters (1988)
Effectiveness is often discussed in management theory. Select the option which best defines effectiveness in relation to management.
- Effectiveness is concerned with ‘doing things right’.
- Effectiveness is primarily a question of ‘doing the right things’
The systems approach to organisations is based on three major elements – select the option that lists them
- targets, outputs and feedback
- inputs, throughputs/conversion (transformation) and outputs
- effectiveness, efficiency and strategy
- control, coordination and feedback
What was the emphasis in management theorising in the latter part of the twentieth century?
- Producing a set of rational principles of management
- Organisational effectiveness
- The development of a universal theory of management
- Organisational efficiency
There are some commonly‐accepted features of organisations – select the item least likely to be listed as one of those features
- People
- Structure
- Motivation
- Purpose